Langham Place Surgery at 11 Langham Pl in Northampton, England

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Reviews about Langham Place Surgery

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  The doctors are helpful BUT the receptionist? Nothing to write home about. I mean you're meant to go to ur gp feeling welcomed from the first point of contact but the ladies on the phone make you feel like a burden. They respond without thinking about your question and are in a hurry to get you off the phone. It's a disgrace, I understand they talk to a number of people per day but put some respect on the line of work you're into. And ohh don't get me started on how I waited 45 mins after my time slot to see a doctor...story for another day. Receptionist needs to be trained and taught some basic customer service skills.
  by Jenny Nacho

  August 16, 2017
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  Doctors are nice but receptionist is just very unfriendly on the phone and very rude. Every time I ring this place it’s I know they are going to get on my nerve and be so bad on phone. My gf rang the surgery today about prescription and the lady went sorry you can’t do that over he phone in a very harsh voice she goes how do I do it and she replies we’ll write it on a paper and drop it off okay bye... I just thought that’s rude and very disturbing that you cannot be polite and resealable to people. And am about to pull up on who ever talks to me stupid on phone again and cause a scene get yiu ACT together !!
  by Great adamz

  February 02, 2017

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About Langham Place Surgery in Northampton